Shipping Policy
At Kelvin Jewelry, we understand the importance of timely and secure shipping when it comes to delivering our exquisite sterling silver jewelry pieces to our valued customers. That's why we have implemented a comprehensive shipping policy to ensure a smooth and reliable delivery process.
Shipping Methods:
We offer various shipping methods to accommodate the different needs and preferences of our customers. Whether you require expedited shipping or standard delivery, we have options available to suit your requirements.
Shipping Timeframes:
Our team works diligently to process and ship orders as quickly as possible. Once your order has been placed and confirmed, please allow 1-5 business days for processing. After processing, the estimated shipping timeframes are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days.
- Express Shipping: 1-2 business days
Please note that these timeframes are estimates and may vary depending on factors such as the destination location and any unforeseen circumstances that may arise during transit.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of the package, as well as the selected shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your shipment and estimate its arrival date.
International Shipping:
At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
Shipping Restrictions:
Due to legal restrictions and customs regulations, there may be limitations on shipping certain jewelry pieces to certain locations. If you have any concerns or questions regarding shipping restrictions, please contact our customer support team for assistance.
Shipping Insurance:
To provide our customers with peace of mind, all orders are automatically insured during transit. In the unlikely event that your package is lost, damaged, or stolen, please contact our customer support team, and we will work with you to resolve the issue.
At Kelvin Jewelry, we strive to provide exceptional customer service, and our shipping policy is designed to ensure a positive and hassle-free shopping experience. If you have any further questions or require additional information, please don't hesitate to reach out to our dedicated customer support team.